Everyone’s been there. You are getting ready to stream your favorite content and spend a pleasant evening with your family, and then the worst thing happens.
You turn on your favorite on-demand service, Disney Plus, just to see that there is some error and it doesn’t work. You keep seeing the message: Disney Plus Error 83 on your screen.
The worst part is that it doesn’t matter which device you are using – this can happen on your TV, computer, phone, or even device like Roku.
In this article
How to fix Disney Plus Error Code 83
You have to figure out whether the problem is on your end, or it’s something more general. There are two ways to do it.
First, try using Disney Plus on some other device, that you don’t usually use for streaming. If it still doesn’t work, you should go online to check whether other people are experiencing the same issue with Disney Plus.
If that’s the case, don’t worry. Yes. it can be very irritating, but the good news is that those issues get fixed within a few hours and you will be able to continue streaming your favorite content afterwards.
At least you now know that your device is fine and that it doesn’t have any issues.
Did you know that this service is not supported on all devices? If this is your first time using Disney Plus on a new device and you keep seeing this message, you may want to go to their website and check if your device is actually compatible with the service.
Disney Plus supports most devices, but it doesn’t support computers that have Linux OS. If your device is compatible with Disney Plus, maybe your browser could be causing this issue, and it may be worth checking it as well.
While Disney Plus supports most major browsers like Chrome, Safari, and Firefox, some less known browsers may not be supported. The easiest solution is to simply switch to another browser and try streaming content again.
3.Internet Speed Test
Even though it seems that your Wi-Fi is fine, maybe it’s too slow at the moment, and that’s why it won’t load the content.
You can perform an Internet speed test online and check whether it’s in alignment with the requirements that can be found on the Disney Plus website.
The requirements are actually pretty high because Disney Plus allows you to stream high-quality resolution content.
If it’s still not working, you may need to disconnect your other devices from your Wi-Fi or check if someone else is using your Internet to stream video content.
4.Update the app
Disney Plus Error 83 is sometimes just a sign that your app needs an update. Let’s face it, we often forget to update our apps, especially streaming apps that aren’t on our smartphone.
On the other hand, app developers are constantly working on coming up with new updates and ways to improve the app. Go to the App Store and check whether there are any updates available.
If you haven’t updated your Disney Plus app for a long time, the update may take a while. Just relax and wait until is finished. Not only will you be able to stream content, but your device will also run smoother and faster and you will be glad you did it.
This tip may sound too obvious, but it can actually be a life-saver. Sometimes we don’t even need to know what’s wrong with our device. Instead, we can try to restart it and see what happens.
When was the last time you restarted your device? If you are like most people. you probably can’t even remember it. We forget to restart our devices until they start having issues.
Surprisingly, restarting solves many problems and it may solve your Disney Plus Error issue as well. Even if nothing happens, you don’t have anything to lose and it won’t take more than a few moments.
6.Reinstall the Disney Plus app
If the app has too many issues. sometimes even an update won’t help. However, you can always delete the app and install it on your device again.
Don’t be afraid of deleting your app, as long as you know your credentials. Everything will be saved and all you have to do is log in using your credentials, once the app is installed again.
It won’t take more than a few minutes, but it can help your device run smoother.
7.Update Your OS
As we said, Disney Plus is compatible with most major operating systems, except for Linux. However, even if the website claims that it should be compatible with your OS, Disney Plus could still not be working on your device.
How is that even possible? Well, maybe you’ve got an old version of an operating system that doesn’t support services like Disney Plus.
There is nothing to worry about as you can always update your OS. Check whether there are any updates or upgrades available.
This is the last step in this guide because updating your OS can take a while. That’s why we suggest that you leave it for the end when you’ve already tried all other ways and none of them helped.
These are seven things to try when you keep seeing the Disney Plus Error 83 message. We know that it isn’t a pleasant feeling and that it can be very frustrating, but it’s essential to stay calm and don’t panic.
There is always something you can do. If none of the things we suggested helped you, it may be time to reach out to Disney Plus customer service.
You can call them on their phone number or write an email instead – whatever you find more convenient. You are certainly not the first user dealing with this issue, and we are sure that they will know how to help you.